IMPORTANT: PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING OUR WEBSITE OR SERVICES. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THE SERVICES.
1. Acceptance of Terms
1.1 Agreement
These Terms of Service (“Terms,” “Agreement”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and START RANKING LLC, doing business as StartRanking.com (“Company,” “we,” “us,” or “our”), governing your access to and use of our website at https://www.startranking.com/ (the “Site”) and our services, including but not limited to GEO (Generative Engine Optimization), AEO (Answer Engine Optimization), AI consulting, and AI Digital Marketing services (collectively, the “Services”).
1.2 Authority to Bind
If you are entering into this Agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such case, “you” and “your” shall refer to such entity.
1.3 Additional Agreements
Certain Services may be subject to additional terms, conditions, or agreements (“Service Agreements”), such as Statements of Work, Master Service Agreements, or Order Forms. In the event of a conflict between these Terms and any Service Agreement, the Service Agreement shall prevail with respect to the applicable Services.
2. Description of Services
2.1 Services Offered
StartRanking.com provides AI-powered search optimization and digital marketing services to businesses, including:
- GEO (Generative Engine Optimization): Optimization services to improve visibility and citations in AI-powered search engines and large language models (ChatGPT, Perplexity, Google AI Overviews, etc.)
AEO (Answer Engine - Optimization): Optimization for featured snippets, voice search, zero-click results, and answer-based search interfaces
- AI Consulting: Strategy development, AI integration, custom AI solutions, and machine learning consulting
- AI Digital Marketing: AI-powered content marketing, marketing automation, personalization, and predictive analytics
2.2 Service Delivery
The specific scope, deliverables, timelines, and pricing for Services shall be detailed in a separate Service Agreement, Statement of Work, or proposal accepted by both parties.
2.3 No Guarantee of Results
Due to the nature of search engine optimization and AI technologies, we cannot and do not guarantee specific results, rankings, traffic increases, or business outcomes. Search engine algorithms, AI systems, and market conditions are outside our control and subject to change. Our Services are provided on a best-efforts basis using industry best practices.
3. Account Registration and Security
3.1 Account Creation
To access certain Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Use a strong, unique password
- Not share your account credentials with unauthorized parties
- Notify us immediately of any unauthorized access or security breach
4. Client Responsibilities
As a Client, you agree to:
- Provide timely access to necessary resources, information, and personnel required for Service delivery
- Provide accurate and complete information about your business, website, and marketing objectives
- Maintain appropriate permissions and authorizations for your website, hosting, and third-party platforms
- Review and provide timely feedback on deliverables
- Comply with all applicable laws and regulations in connection with your use of the Services
- Not engage in any activities that may harm, disrupt, or negatively impact the Services or other users
5. Acceptable Use Policy
You agree not to use our Site or Services to:
- Violate any applicable local, state, national, or international law or regulation
- Infringe upon the intellectual property rights of any third party
- Transmit any malware, viruses, or harmful code
- Engage in any form of spam, phishing, or deceptive practices
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of the Services
- Promote illegal activities or content that is harmful, threatening, abusive, or defamatory
- Engage in black-hat SEO or manipulative optimization practices that violate search engine guidelines
- Resell, redistribute, or sublicense our Services without prior written consent
6. Payment Terms
6.1 Fees
Fees for Services shall be as set forth in the applicable Service Agreement, proposal, or invoice. All fees are quoted in USD unless otherwise specified.
6.2 Payment Terms
Unless otherwise agreed in writing:
- Invoices are due within [NUMBER – e.g., 30] days of the invoice date
- For ongoing Services, payment is due monthly in advance
- For project-based Services, a deposit of [PERCENTAGE – e.g., 50%] may be required before work commences
6.3 Late Payments
Late payments may be subject to interest at a rate of [PERCENTAGE – e.g., 1.5%] per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend Services for accounts with overdue balances.
6.4 Taxes
All fees are exclusive of applicable taxes. You are responsible for paying any applicable sales, use, VAT, or other taxes, excluding taxes based on our net income.
7. Intellectual Property Rights
7.1 Company IP
All intellectual property rights in the Site, Services, methodologies, tools, frameworks, proprietary processes, and pre-existing materials developed by or licensed to the Company (“Company IP”) remain the exclusive property of the Company. Nothing in these Terms transfers ownership of Company IP to you.
7.2 Client IP
You retain all rights to your pre-existing intellectual property, including your trademarks, logos, content, and proprietary information (“Client IP”). You grant us a limited, non-exclusive license to use Client IP solely to perform the Services.
7.3 Deliverables
Upon full payment, you shall own the deliverables specifically created for you as part of the Services, excluding any Company IP incorporated therein. We retain a license to use anonymized or aggregated insights for internal purposes.
8. Confidentiality
8.1 Confidential Information
“Confidential Information” means any non-public information disclosed by either party, including business strategies, client lists, pricing, technical data, trade secrets, and any information marked as confidential.
8.2 Obligations
Each party agrees to:
- Maintain the confidentiality of the other party’s Confidential Information
- Use Confidential Information only for purposes related to the Services
- Not disclose Confidential Information to third parties without prior written consent, except to employees or contractors who need to know and are bound by confidentiality obligations
8.3 Exclusions
Confidentiality obligations do not apply to information that: (a) is or becomes publicly available without breach; (b) was known prior to disclosure; (c) is received from a third party without restriction; or (d) is independently developed.
9. Disclaimer of Warranties
HE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
Without limiting the foregoing, we do not warrant that:
- The Services will meet your specific requirements or expectations
- The Services will be uninterrupted, timely, secure, or error-free
- Any specific results, rankings, traffic, or business outcomes will be achieved
- Search engines or AI platforms will respond in any particular manner to our optimization efforts
10. Limitation of Liability
10.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.
10.2 Cap on Liability
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) [AMOUNT – e.g., $5,000 USD].
10.3 Basis of the Bargain
You acknowledge that the limitations of liability in this section reflect the allocation of risk between the parties and are an essential basis of the bargain between us.
11. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use of the Site or Services
- Your breach of these Terms or any applicable law
- Your violation of any third-party rights, including intellectual property rights
- Any content or materials you provide to us
- Any claims by your end users or customers
12. Term and Termination
12.1 Term
These Terms are effective upon your first use of the Site or Services and continue until terminated. Service-specific terms shall be as set forth in the applicable Service Agreement.
12.2 Termination by You
You may terminate your use of the Site at any time. Termination of ongoing Services shall be governed by the applicable Service Agreement.
12.3 Termination by Us
We may terminate or suspend your access to the Site or Services, with or without notice, for any reason, including but not limited to:
- Breach of these Terms
- Non-payment of fees
- Conduct that we reasonably believe may create liability or harm to us or others
12.4 Effect of Termination
Upon termination: (a) your right to access the Services will cease immediately; (b) you remain responsible for all fees incurred prior to termination; and (c) sections that by their nature should survive will continue in effect, including Sections 7-11 and 13-16.
13. Dispute Resolution
13.1 Informal Resolution
Before initiating any formal dispute resolution process, the parties agree to first attempt to resolve any dispute informally by contacting us at info@startranking.com. We will attempt to resolve the dispute within 30 days.
13.2 Arbitration
If informal resolution is unsuccessful, any dispute arising out of or relating to these Terms shall be finally settled by binding arbitration administered by [ARBITRATION BODY – e.g., the American Arbitration Association] in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Wilmington, Delaware (DE), and judgment on the award may be entered in any court of competent jurisdiction.
13.3 Class Action Waiver
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware (DE), United States, without regard to its conflict of law provisions. Subject to the arbitration provisions above, any legal action or proceeding shall be brought exclusively in the state or federal courts located in Wilmington, Delaware (DE), and the parties consent to personal jurisdiction and venue in such courts.
15. General Provisions
15.1 Entire Agreement
These Terms, together with any applicable Service Agreements and our Privacy Policy, constitute the entire agreement between you and the Company regarding the subject matter hereof and supersede all prior agreements and understandings.
15.2 Amendment
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Site with a new effective date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.
15.3 Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
15.4 Waiver
No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision shall not constitute a waiver.
15.5 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may freely assign these Terms without restriction.
15.6 Force Majeure
Neither party shall be liable for any delay or failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemic, natural disasters, government actions, or Internet or telecommunications failures.
15.7 Independent Contractors
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
16. Contact Information
For questions about these Terms or our Services, please contact us at:
START RANKING LLC
d/b/a StartRanking.com
Address: 503 N west st Wilmington, DE 19801, UNITED STATES
Email: info@startranking.com
Phone: +1 518 360 1129
BY USING OUR SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.